Articles tagged “junk fees”

Airlines

New Airline Rules Promise Fast Refunds and Clear Fees. But Travel Agents Say They Need the Data.

The organization representing Amadeus and Booking.com says the new rules, as written, could leading to costlier operations for their members and travelers.

Justin Dawes | 1 week ago

New Airline Rules Promise Fast Refunds and Clear Fees. But Travel Agents Say They Need the Data.

Airlines

New Details on the U.S.’s Automatic Refunds Rule for Airlines

Skift has learned that any significant delay or cancellation, regardless of the reason, qualifies for an automatic refund as part of the Department of Transportation’s new consumer protection rules for the airline industry.

Meghna Maharishi | 1 week ago

New Details on the U.S.’s Automatic Refunds Rule for Airlines

Airlines

American Airlines CEO Says New Refunds Rule Has Some ‘Gray’ Areas

American CEO Robert Isom is one of the first top executives in the U.S. airline industry to voice some concerns over the Department of Transportation’s latest rule.

Meghna Maharishi | 1 week ago

American Airlines CEO Says New Refunds Rule Has Some ‘Gray’ Areas

Hotels

What Scraping 20,000 Google Hotel Listings Reveals

Today's podcast looks at how hotel listings on Google compete for bookings, new junk fee rules for airlines, and new sites for Hyatt loyalty program members.

Rashaad Jorden | 1 week ago

What Scraping 20,000 Google Hotel Listings Reveals

Airlines

DOT Teams Up With State Attorney Generals to Investigate Airline Consumer Violations

Transportation Secretary Pete Buttigieg said the partnership would fast-track the process for resolving passenger complaints.

Meghna Maharishi | 3 weeks ago

DOT Teams Up With State Attorney Generals to Investigate Airline Consumer Violations

Hotels

This NYC Hotel Has a $30 ‘Curation Fee’

Some hotels will come up with fancy names to hide the fact that they are charging guests an unpopular mandatory fee.

Dawit Habtemariam | 1 month ago

This NYC Hotel Has a $30 ‘Curation Fee’

Airlines

Why Airlines Are Charging More to Check a Bag

Airlines are raising baggage fees to offset rising costs and cooling airfare inflation. But these price hikes may also be part of a strategy to incentivize more passengers to sign up for their frequent flyer programs and co-branded credit cards.

Meghna Maharishi | 2 months ago

Why Airlines Are Charging More to Check a Bag

Airlines

Junk Fees Get Tossed

Consumer advocates have pressured the travel industry over junk fees for years. But new rules and laws make this time feel different.

Lex Haris | 4 months ago

Junk Fees Get Tossed

Tourism

Ask Skift: What Are the Biggest Challenges the Travel Industry Faces?

The travel industry faces several challenges entering the new year, and here's a list of the biggest ones it faces on its ongoing road to a full recovery.

Rashaad Jorden | 4 months ago

Ask Skift: What Are the Biggest Challenges the Travel Industry Faces?

Travel Booking

The Fight Against Junk Fees: Skift Timeline

The junk fee issue isn't new – but the fight against them is getting more intense.

Rashaad Jorden | 4 months ago

The Fight Against Junk Fees: Skift Timeline