Skift Take

Reports suggest that Life House, the startup that Rami Zeidan founded in 2017, is facing a wave of complaints from the hotel owners who use its software and services. A new CEO could give the company a fresh start.

Rami Zeidan, founder and CEO of Life House, has resigned from the hotel startup, according to a letter to shareholders sent Monday and seen by Skift.

Zeidan's departure was first reported by The Information, which published an article on February 14 that described dissatisfaction among Life House's customers.

"Out of the roughly 50 hotels that are actively using Life House to manage their operations, at least a third have attempted to terminate their contracts with the startup in recent months," the a