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AI in Travel

Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.

Skift’s own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events. 

Online Travel

New Skift Research Analyst Session: Venture Investment Trends In Travel

The travel startup landscape is more dynamic than ever. Not every company will succeed, but travel leaders need to know where these new entrants see cracks in the incumbent armor. Subscribe to Skift Research to learn more.

New Skift Research Analyst Session: Venture Investment Trends In Travel

Startups

Travel Startups Work With Breakthrough Technologies That Could Threaten Industry Leaders

Emerging technologies, like artificial intelligence and blockchain, have yet to make the leap from buzzword to mainstay, but have the potential to disrupt travel incumbents. The big players will have ample opportunity to adapt, though, and leading startups can play a role in helping executives grapple with when and how to implement these technologies.

Travel Startups Work With Breakthrough Technologies That Could Threaten Industry Leaders
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Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Startups

New Skift Research Report: Venture Investment Trends and Startup Opportunities in Travel 2018

Venture capitalists invested a record amount in travel startups in 2017. The industry is no stranger to disruption, but we may be seeing some of the greatest changes of the last two decades. Our latest research report is a deep dive into these emerging trends with insights for founders, incumbents, and investors.

New Skift Research Report: Venture Investment Trends and Startup Opportunities in Travel 2018
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Online Travel

Video: Travelsify and Accenture on Putting the “Personal” Back In Personalization

CEO and Co-Founder of Travelsify and Global Personalization Lead at Accenture Interactive discuss the two-sided coin of personalization: consumer and product.

Video: Travelsify and Accenture on Putting the “Personal” Back In Personalization
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Online Travel

Travel Operations and Maintenance Are Getting Smarter With AI

Smart technology is increasingly improving how airlines, railways, and other sectors ensure smooth experiences for travelers. For travel companies using these cognitive systems, that means saving time and costs, reducing delays, and optimizing efficiency.

Travel Operations and Maintenance Are Getting Smarter With AI

Online Travel

Trivago Makes a Tech Acquisition That Bolsters an Industry Trend

While this deal is small, it signals that the Expedia-backed hotel-search company wants to better identify the desires of its customers and become more sophisticated at proposing tailor-made offers that are relevant.

Trivago Makes a Tech Acquisition That Bolsters an Industry Trend

Online Travel

Priceline Group CEO Sees No Big Investments in Blockchain for Now

A CEO such as the Priceline Group's Fogel has to pick which new technology to panic about next. He's keeping tabs on blockchain, but it's not on his investment to-do list yet.

Priceline Group CEO Sees No Big Investments in Blockchain for Now

Online Travel

Interview: Expedia CEO Sees an Opening With Chatbots to Loosen Google’s Grip on Travel

The online travel environment is transitioning at a hectic pace when you consider mobile and artificial intelligence. Expedia's new CEO, Mark Okerstrom, will have to find a way to chart his company's evolution at an appropriate speed to keep up. It won't always be smooth sailing.

Interview: Expedia CEO Sees an Opening With Chatbots to Loosen Google’s Grip on Travel
Free Read

Online Travel

From Novelty to Game Changer: AI and the Future of Work in the Travel Industry

Smart technology is playing an increasingly important role in our lives. At home, we playfully bark orders and pose hypothetical questions to virtual assistants such as Siri and see them getting smarter over time. The reality is that interconnected, cognitive technology is on the brink from moving from novelty to essential on the home front. For business, it’s a game changer.

From Novelty to Game Changer: AI and the Future of Work in the Travel Industry

Airlines

Artificial Intelligence Is Becoming a Priority for Airline IT Chiefs

Airline chiefs are more likely to moan than talk optimistically about leaps in artificial intelligence. But a new SITA survey suggests they're realizing that it can be the bedrock of their futures.

Artificial Intelligence Is Becoming a Priority for Airline IT Chiefs