Articles tagged “IBM Watson”

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Hotels

IBM’s New Watson Assistant Helps Hotels Build Smarter Voice and Chat Platforms

Hotels can now create their own brand-specific digital assistants with IBM's new Watson Assistant because they can white label the artificial intelligence platform. Hotel operators also keep their own data, versus giving it away to a company like Amazon, which IBM says provides a new level of brand intimacy and trust.

SkiftX + Skift | 6 years ago

IBM’s New Watson Assistant Helps Hotels Build Smarter Voice and Chat Platforms
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Online Travel

Travel Operations and Maintenance Are Getting Smarter With AI

Smart technology is increasingly improving how airlines, railways, and other sectors ensure smooth experiences for travelers. For travel companies using these cognitive systems, that means saving time and costs, reducing delays, and optimizing efficiency.

IBM + Skift | 7 years ago

Travel Operations and Maintenance Are Getting Smarter With AI
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Online Travel

From Novelty to Game Changer: AI and the Future of Work in the Travel Industry

Smart technology is playing an increasingly important role in our lives. At home, we playfully bark orders and pose hypothetical questions to virtual assistants such as Siri and see them getting smarter over time. The reality is that interconnected, cognitive technology is on the brink from moving from novelty to essential on the home front. For business, it’s a game changer.

IBM + Skift | 7 years ago

From Novelty to Game Changer: AI and the Future of Work in the Travel Industry
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Online Travel

Video: What The Rise of Cognitive Tech Means for Travelers

We’re at the dawn of the cognitive era, where the implementation of machine-learning tech is making everything from the traveler experience to back-end logistics smarter and more streamlined.

IBM + Skift | 7 years ago

Video: What The Rise of Cognitive Tech Means for Travelers

Online Travel

IBM Watson-Powered Augmented Intelligence Seeks an Edge in Travel Marketing

Five years ago, no one thought about IBM as being a big seller of digital marketing tools to travel companies. That's changed. Big Blue has landed some big deals. Yet the easy wins may be behind it.

Sean O'Neill, Skift | 7 years ago

IBM Watson-Powered Augmented Intelligence Seeks an Edge in Travel Marketing

Airlines

The Future of Artificial Intelligence in Travel Might Revolve Around a Driverless Minibus

IBM has come a long, long way in rebuilding its brand thanks to all of the cool factor surrounding Watson. But it could do more to showcase the consumer appeal around cognitive travel in 2017, including the benefits of machine learning to better connect us with travel destinations.

Greg Oates, Skift | 7 years ago

The Future of Artificial Intelligence in Travel Might Revolve Around a Driverless Minibus

Hotels

Skift CMO Interviews: How Leading Hotels Targets the ‘Curious Traveler’

We've rarely seen a luxury hotel collection do a better job at defining its target customer. We're also especially interested in the IBM Watson integration in LHW's website to better personalize the travel research journey.

Greg Oates, Skift | 8 years ago

Skift CMO Interviews: How Leading Hotels Targets the ‘Curious Traveler’

Business Travel

IBM Watson Is Changing Travel in Ways Nobody’s Expecting

IBM is attempting to build a global business around its Watson cognitive computing platform, but there are significant challenges for many C-suite executives in travel and transportation to understand how to develop new strategies in the fast moving data and digital landscape.

Greg Oates, Skift | 8 years ago

IBM Watson Is Changing Travel in Ways Nobody’s Expecting