ndc Archives

Online Travel

American Airlines Cuts Travel Agencies Slack: Extends Deadline For Loyalty Points

Who's in and who's out of American Airlines' new preferred agency program to date? The deadline extension seems to indicate their are some hiccups along the way.

Dennis Schaal | 2 weeks ago

Online Travel

Expedia Wants New Features With Amadeus NDC Partnership

Very slowly, the New Distribution Capability is enabling online travel agencies to catch up with the services that airlines offer on their own websites.

Dennis Schaal | 4 weeks ago

Business Travel

Business Travel in 2024: ‘Rising Tension With Employees’

Business travelers know their livelihoods may depend on getting out on the road to nurture relationships with clients. Bean counters, concerned about inflation and sustainability issues, may block those trips.

Dennis Schaal | 5 months ago

Travel Agents

Travel Agency Group Doubles Down on Dispute With American Airlines

In an exclusive, the leading group of U.S. travel advisors responds to claims by American Airlines that they're Luddites. The group says the carrier's effort to force them to adopt its preferred technology for booking flights is too fast and that, essentially, it's a bully.

Selene Brophy | 5 months ago

Airlines

American Airlines Accuses Travel Agents of Stifling Innovation for Self Interest

American Airlines has lashed out at U.S. travel agents in a scathing response to the complaint that the airline's robust distribution strategy was unfair.

Selene Brophy | 5 months ago

Airlines

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints

American Airlines's top boss Robert Isom feels confident in the carrier's evolving distribution strategy, the most assertive of all the carriers in the Americas. But some travel agents still feel bullied.

Selene Brophy | 6 months ago

Travel Agents

Travel Agents File Ticket Pricing Complaint Against American Airlines

Ticket pricing data appears to be a commodity in itself, as tech upgrades potentially limit access to fare availability — with travel agents complaining it impacts their ability to do their job effectively and leads to higher fares for consumers.

Selene Brophy | 9 months ago

Travel Technology

Amadeus Ups Investment in the Future of Its Business

The future role of the global distribution system could be a lot different than it is today. Amadeus is investing to ensure it maintains its place in that future.

Justin Dawes | 9 months ago

Tour Operators

TUI to Test Dynamic Pricing in the UK

TUI was doing "the connected trip" before Booking.com was born. But it needs to fine-tune its pricing and flexibility to stay competitive.

Selene Brophy | 12 months ago